Always Answer

Always Answer Business Logo

We are excited to share important news regarding the evolution of our company and how this change will benefit you. What you have known as Always Answer, LTC Answering Service, Amarillo Answering Service, Phone Center Answering Service, My Receptionist, Unique Personal Communications will now be known as Always Answer! Our commitment to our customers and … Read more

The Components of an Effective Answering Service

Effective Answering Service on a cell phone

Cultivating positive relationships with customers is the cornerstone of any successful business. However, your business may not have the time or the resources to address the concerns of every customer who calls you. According to the Small Business and Entrepreneurship Council of America, companies with fewer than 20 employees comprised 89 percent of small businesses … Read more

Why Your E-Commerce Business Needs 24-Hour Customer Support Services

woman woking on an e-commerce store with a call center

Traditional businesses usually operate for eight hours a day. They open up their store at nine in the morning and close up shop by five in the afternoon.   If you own an e-commerce storefront, however, things run a bit differently. Although the standard business day does end at 5 PM, you don’t stop entertaining customers … Read more

The Human Element: Why a Real Person in Customer Service Matters

phone for customer service representative

Good customer service has always been one of the pillars of commercial success.  For one, it helps you retain customers. They’re bound to come back when they’re happy about your products and services. It’s also great for your marketing. When customers are satisfied with your goods and services, they’ll likely recommend you to friends and … Read more

Why Live Answering Services are Beneficial for Businesses

Live Answering Service on a cell phone

When it comes to product or service inquiries, customers and business owners often have different perspectives. Clients want fast answers, whether they’re calling their computer salesmen or technicians during the day or inquiring about a health emergency to their doctor in the middle of the night. Customers expect answers to their inquiries within 30 minutes.  … Read more

Take That Vacation! Happy Holidays from Always Answer

Happy Holidays in an answering service business

You need a vacation. And it is perfect timing with the holiday season unfurling all around us, but just because you’re on vacation that doesn’t mean your business has to stop too! With Always Answer, your virtual receptionist can handle all calls, questions, and communications with your customers – even as you unplug on your … Read more

Doctor’s & Medical Answering Service Features

Professional Doctor’s & Medical Answering Service Features

With a personalized doctor’s answering service, your medical office will never miss a call again. And this translates into more clients, more appointments, and more revenue! Guarantee your clients and callers receive the best customer service when they call with their medical questions or appointment scheduling inquiries by choosing a doctor’s answering service with all … Read more

Call Answering Service VS Virtual Receptionist Service

woman on the phone with a Call Answering Service

Live virtual receptionists can take away a lot of time-consuming work for your employees – like callers having simple questions about hours, directions, sales, pricing, or other general inquiries. That is why using a virtual receptionist service can be highly helpful for your business efficiencies because this leaves you time to finish your main duties … Read more