Blog

January 19, 2023

The Difference Between Customer Support & Technical Support

No matter what industry you’re in, you need to provide customers with stellar customer service when they experience an issue. …

January 12, 2023

The gateway to a medical office isn’t the front door; it’s your voice on the phone. Most patients will initially …

January 5, 2023

Once you realize you don’t have — or can’t find — the number of staff members you need to respond …

December 23, 2022

In 2019, the worldwide outsourcing market was worth approximately $92.5 billion. As competition in the business world heats up, the …