Blog
- All
- 24 Hour Answering Service
- Answering Service
- Bilingual Agents
- Business Insight
- Call Center
- Customer Support
- Emergency Services
- General
- Inbound Call Center
- Outsourced Call Center
- Quality Assurance
- Survey
- Virtual Receptionist
January 12, 2023
Phone Etiquette for Medical Office Answering Services
The gateway to a medical office isn’t the front door; it’s your voice on the phone. Most patients will initially …
January 5, 2023
3 Questions to Ask When Choosing a Call Center
Once you realize you don’t have — or can’t find — the number of staff members you need to respond …
December 23, 2022
Key Benefits of Outsourcing Appointment Scheduling
In 2019, the worldwide outsourcing market was worth approximately $92.5 billion. As competition in the business world heats up, the …