Business Phone Answering Service Features

Business Phone Answering Service headset

Business phone answering services are not just for large corporations. They can help any industry of any size in a multitude of ways! With our many answering service features, there is something for every need in every industry. Check out our business answering features to see which can help your customers, your communication, and improve … Read more

4 Industries That Benefit from 24 Hour Answering Services

man talking on the phone with 24 Hour Answering Services

Just as not all answering services are created equal – neither are all industries when it comes to their need for round-the-clock coverage! If you work in an industry that has high call volumes, important or time-sensitive calls, then you need 24 hour answering services! Luckily, Always Answer has experience working in a wide range … Read more

What Makes a Premier Texas Answering Service?

Man talking on the phone looking for texas answering services

Choosing a Texas answering service isn’t as easy as Googling ‘answering service near me’ and just choosing whatever pops up. Because not all Texas answering services are created equal and not all specialize in the same services or industry. What if you are a small business owner with just a couple hours of answering service … Read more

August is Real Estate Month! Utilize a Real Estate Answering Service Now!

2 men working with Real Estate Answering Services

August is a huge time for selling and buying homes, moving into new apartments for the college school year, and leasing space after staying in vacation homes for the summer. Throughout the US, we are seeing spikes in demand for property management and real estate services, including real estate answering services. Luckily, this isn’t something … Read more

Answering Service Pricing | What Is a Good Deal?

answering service pricing on a business phone

Some of the most common questions that Always Answer gets about our answering services are about pricing. Many companies have confusing answering service pricing, or they try to be unclear or add fees into your bill that you weren’t expecting – but not Always Answer! We have been around for decades, changing with the times, … Read more

Answering Services for Small Businesses as You Reopen Post COVID-19

answering services for open small business

Many small businesses are opening again or beginning to post COVID-19 shutdowns. Whether you are opening with new hours, new procedures, or new capacity limits – your customers and clients need to know what is going on, when, and how they can reach you to have their questions answered. There are a few ways that … Read more

24 Hour Answering Service Stories

woman talking to 24 Hour Answering Service

24 hour answering services aren’t just for the big corporations who expect calls at all hours of the day and night. They are also helpful for businesses that don’t quite know when their calls might be needed. Or those who sometimes have calls after hours, sometimes in the mornings, throughout the day when they are … Read more

Safety Features of Virtual Receptionists

man on the phone with Safety Features of Virtual Receptionists

Call centers handle a large amount of confidential customer data regardless of what industry you are in. From helping customers with technical support to processing orders by phone, even medical answering services, or scheduling appointments, your virtual receptionist needs to operate with safety and data confidentiality first and foremost in their mind. Because of access … Read more

Why Testimonials Matter for Answering & Call Services

Woman talking on the phone for testimonials

Testimonials are more than just words on a page, because testimonials aren’t a part of traditional marketing efforts. Instead, testimonials are a direct reflection of actual service and customer care. In many ways, testimonials are actually the other side of the coin from traditional marketing. Traditional marketing says ‘look how amazing my answering service or … Read more

The Always Answer History & Mission

Always Answer Call Center History on a phone

Always Answer has served a variety of clients, industries, and businesses since 1975 – that’s over 45 years! And we plan on serving you for another 45. We are your premier 24 hour answering service and call center with the ability to offer a full range of flexible features and solutions tailored to your specific … Read more