Phone Etiquette for Medical Office Answering Services

Medical Office Answering Services work

The gateway to a medical office isn’t the front door; it’s your voice on the phone.  Most patients will initially dial in to either schedule an appointment or follow up on test results, so it’s critical to establish a good relationship. For example, if you come across as annoyed or hurried on the phone, people … Read more

Why Your Dental Practice Needs an Emergency Answering Service

woman calling Emergency Answering Service at dentist office

It can get a bit hectic at the front desk of your dental practice. You get inquiries about your services and calls from existing patients wanting to schedule or reschedule – and you won’t always have the time and energy to pick up each phone call. But what if there’s an emergency? Even if there … Read more

4 Ways to Improve Your Practice’s Front Desk Efficiency

medical answering service Front Desk Efficiency

Your front desk is the first physical point of contact between you and your patients. It’s important that your front desk is able to work well in order to ensure efficiency for the rest of the practice as well as leave good impressions. Poor front desk efficiency will cause employee burnout, impacting your staff’s ability … Read more

Doctor’s & Medical Answering Service Features

Professional Doctor’s & Medical Answering Service Features

With a personalized doctor’s answering service, your medical office will never miss a call again. And this translates into more clients, more appointments, and more revenue! Guarantee your clients and callers receive the best customer service when they call with their medical questions or appointment scheduling inquiries by choosing a doctor’s answering service with all … Read more

What is a Medical Answering Service? (And 3 Ways It Can Help Your Business)

Man talking on the phone with a medical answering service

A medical answering service can assist your business in many ways, from appointment scheduling and confirmations to taking calls during busy hours while strictly adhering to HIPAA standards. Whether you are a medical, dental or healthcare office, using a trusted medical answering service can save your staff time, and save you money. In fact, did … Read more