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There are numerous reasons why a call answering service can help your property management firm. From booking appointments, taking lease applications by phone or even handling maintenance requests, the list seems unending. But did you know that emergency call answering services could save you even more time and money? It’s always best to have yourself, … Read more
In today’s markets, having bilingual or multilingual employees to answer phone calls has become an essential part of doing business. One language that has been growing significantly in the United States is Spanish. Other languages that are becoming more common in the business world are Chinese and Portuguese. Not having a bilingual person to answer … Read more
What do fires, earthquakes, tornadoes, floods, and hurricanes all have in common? Nobody who became a victim of any of these disasters saw it coming or expected it to happen. But don’t worry — the majority of businesses that develop sound disaster preparedness plans come out of the situation just fine, especially when they have … Read more
Recently, the news headlines have been dominated by tragedy. Coffee shops, factories, and ordinary workplaces have been instantly and irreversibly catapulted into chaos and mayhem. Have you considered beefing up security to keep your workers safe? Here are three tips for providing better security against the unknown and unknowable, including how quality answering services can … Read more
What does it take to succeed in today’s business climate? More people are starting their own businesses than ever before, but common mistakes and a lack of understanding of the current business climate lead too many startups to failure. Here are the best mistakes to avoid to keep your business or startup afloat in 2015. … Read more
Call Centers Offer Customer Security When you outsource your services to a call center, you are doing more than creating an efficient work environment. You are also giving your customers a sense of security in your brand and products. This occurs when you have 24/7 care, trained representatives, and toll free numbers. 24/7 Care Answering … Read more
Fires, tornadoes, floods, earthquakes, even terrorist attacks are real threats to business operations everywhere. Do you have a solid plan in place to recover your business if a disaster does occur? Disaster recovery isn’t just a matter of repairing structural damage. It also involves restoring data, caring for your employees, and keeping up customer relations … Read more
K-Mart. Target. Home Depot. The list of businesses that have been involved in a data breach is mounting and, according to online security experts, the problem is only expected to escalate. How can you protect your business, and what should you do if a data breach does occur? Don’t deny it. Be up front and arm … Read more
If you’re starting a new business of any kind, Austin is the place to be! Outpacing the growth of most other U.S. cities, Austin is in a post-recession building spree, and HVAC services are in demand. What does it take to be successful in this endeavor? Smart marketing, good call answering services, and a solid plan … Read more
If your employees are taking up too much valuable work time answering phone calls, you are likely trying to decide between a live answering service and a voicemail service. Which of these is the better option for you in the long run? Here are some questions to ask in order to determine which is best … Read more
