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Colleen Ferguson 
Can you be sure of the value and efficacy when you purchase a service or product? Unfortunately, typically, you cannot. A service’s website may display numerous vibrant powerpoints, but these do not guarantee truth. This uncertainty forces businesses to take a leap of faith when solving issues. Businesses with tight budgets may face decision paralysis, … Read more
You should know who you are inviting to interview for a position at your company and feel confident about it. Yet, often, this is not the case. Hundreds of applications instantly swarm each available job position, and, unfortunately, a large majority of these applicants are unsuitable for the job. Worst of all, you are stuck … Read more
Just because someone calls your medical practice doesn’t guarantee an appointment on the books. When a caller books an appointment, it’s not a sure bet they’ll make an appearance. Even patients who show up might hold back on sharing all their concerns with you. These scenarios often lead to one outcome: patients miss out on … Read more
Micromanagement is the black hole for dynamic leadership—it’s where visionaries lose their spark. Directors are sounding the alarm: the minutiae of daily operations are devouring their time and energy at an alarming rate. Growth is stifled when leaders can’t channel their efforts into strategic planning or business expansion. The reality bites hard—there’s an undeniable need … Read more
It’s not possible to start and end your workday without answering the phone, or is it? As a tow truck driver, you know that half the job is sitting in your truck and answering incoming calls from business owners and drivers who need your assistance. As crucial to your job as this practice may be, … Read more
How do your Monday mornings unfold? As soon as you arrive and settle at your desk, do waves of customer inquiries and concerns overwhelm you? Customer support is crucial for all businesses, but it shouldn’t consume your entire morning or derail your schedule. A better approach exists for managing customer inquiries without compromising the quality … Read more
Oftentimes, conservation and environmental agencies fail because of their own mismanagement and inefficiencies. It shouldn’t be difficult to come into contact with an environmental agency worker and yet this is typically the case. We understand that environmental agencies usually run on razor-thin margins and thus, are unable to employ enough workers. But when it becomes … Read more
Tough technical problems pervade the construction and AECO industries, leading to miscommunication issues that, in turn, cause costly mistakes. These mistakes compound, ultimately leaving you with projects that are only partially completed, significantly over their initial deadlines, and well beyond their initial budgets. The Sagrada Familia in Spain and the Sydney Opera House in Australia … Read more
You aim to boost your business’s productivity without the budget for hiring one or two receptionists. Rest assured, you don’t need to take out loans to get your business on track. Indeed, you can increase your business’s productivity easily, painlessly, and affordably. This is achievable with a scheduling service. A scheduling service, or a virtual … Read more
Handling tenant inquiries on your own is impossible. At the very least, addressing their concerns in a timely manner is, and that’s a problem. While some tenant inquiries may be on the milder side, such as asking when rent is due, others may have serious issues that need to be addressed immediately, such as a … Read more
