24 Hour Answering Service Stories

woman talking to 24 Hour Answering Service

24 hour answering services aren’t just for the big corporations who expect calls at all hours of the day and night. They are also helpful for businesses that don’t quite know when their calls might be needed. Or those who sometimes have calls after hours, sometimes in the mornings, throughout the day when they are … Read more

Industries That Need Live Answering Services

woman on the phone with medical Live Answering Services

Always Answer offers a wide range of live answering services such as alarm monitoring, emergency dispatch, 24/7 live agent, receptionist, and web on-call scheduling. And we offer so many diverse services because we work with so many diverse industries, each with their own needs and goals. We provide live answering services to the healthcare industry, … Read more

Custom Live Answering Services from Always Answer

Custom Live Answering Services on a cell phone

Always Answer not only offers exceptional live answering services, we offer custom live answering services – from custom scripts to custom greetings, we have the personalized answering services you need. We take our name seriously and personalize every aspect of your answering services to cater to your industry, your needs, and your business.  Custom Scripts … Read more

Is Your Small Business Ready for Seasonal Call Spikes?

Woman on the phone during a call spike

Times are difficult right now for many small businesses, and while some are experiencing hits from state and city closure safety procedures, some industries are experiencing call spikes due to client questions, concerns, or orders. Nothing says ‘your call is important to us’ like having a friendly voice on the other end of the line, … Read more

Spring Clean Your Schedule with a Live Answering Service

Live Answering Service on a cell phone

Live answering services aren’t just for making sure you’re always there for your customers. Our 24/7 services can also help your scheduling and streamline your business processes! Whether you are looking to update and improve your employee schedules and duties, help remind your customers of their appointments, or simply free up your own time after-hours, … Read more

Choosing a Live Answering Service [5 Questions to Ask]

Live Answering Service on a cell phone for a business

A simple Google search will net you thousands of call centers, live answering services, and virtual receptionists. This is great for shopping around, but not so great for finding the perfect fit at the right price point. Now, we think it’s safe to assume that you are looking for a live answering service or call … Read more

3 Ways Small Businesses Lose Money

Woman talking to Small Businesses on a cell phone

Running a small business is hard, and there always seem to be new expenses popping up, new hurdles to jump, and new scheduling and staffing issues to address. But what if we could offer something that would make your business easier, run smoother, and even save you money? Many of our answering service clients are … Read more

Your Business Needs 24/7 Live Agent Customer Support [8 Reasons]

Man on the phone with 24/7 Live Agent

From smartphones and automation to chatbots and more – the world of communication is constantly changing. But one thing still rises above all the rest, a real, live human voice greeting you, speaking to you, and treating you like a friend, not a customer or merely a number. So, if you’re debating if your business … Read more

What is a Medical Answering Service? (And 3 Ways It Can Help Your Business)

Man talking on the phone with a medical answering service

A medical answering service can assist your business in many ways, from appointment scheduling and confirmations to taking calls during busy hours while strictly adhering to HIPAA standards. Whether you are a medical, dental or healthcare office, using a trusted medical answering service can save your staff time, and save you money. In fact, did … Read more

5 Industry-Specific Answering Services You Need to Know

man in a suit on the phone for answering services

Always Answer works with a wide variety of industries who need answering services to better serve their customers, clients, or expand their reach. And though we have experience in nearly every industry, there are a few services we offer which are often industry-specific. These include: Advertising Agencies Property Management Firms Technology Companies Healthcare Agencies Government … Read more