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Colleen Ferguson 
Ride-share services are dominating the market in this current era. Your taxi service must expand its capabilities to survive and match the current apps and companies. But most solutions and tools are expensive and not scalable to meet the growing needs of passengers today. Developing your own app is unfeasible – it’s extremely expensive and … Read more
As an insurance agent, you know how much time and effort it takes to process a claim. It’s a complex and tedious task that often gives you headaches. On top of that, you have to deal with incoming calls that distract you from your work. You may feel like your life is a chaotic mess, … Read more
You think pulling off an event is easy, right? You just have to plan the event, order the food on time, accommodate every attendee’s dietary needs, call every attendee and collect their information, send out event reminders, and… well, the list goes on. …and it goes on for a long time. Events can be great … Read more
Columbus has a unique culture, like much of Ohio, and sometimes people from other states find it hard to truly understand. This makes Columbus, Ohio special, but it can also cause problems for businesses that want to expand their customer outreach. Out-of-state call centers or worse, call center services that may not even be based … Read more
How much paperwork do you handle in a day? If you don’t have a solid answer, that’s understandable. The point is, that the administrative tasks of running a small business are enough to occupy your entire day and when you are on a tight budget, simply hiring a couple of workers to help you out … Read more
When every day starts off as a mad scramble between you trying to properly address whoever has just walked into your medical practice and answering the phone, it’s clear something has to change. This is especially true when you consider the fact that the person calling could be having a legitimate emergency. On the other … Read more
Running a successful sanitation company requires cooperation, so you need to communicate easily with all the stakeholders. But that’s not always easy, because waste management and sanitation companies in the US work with many different entities, such as: Local regulators Federal departments State administrators Regional government branches That’s why you might need an answering service … Read more
You deserve to have every child support issue resolved quickly and efficiently. You want to help every caller and address their concerns, but sometimes it’s not possible. I’m sure you face many challenges, such as government red tape, paperwork overload, and tight deadlines. But don’t worry, there is a tool that can make your life … Read more
You need more than someone who can answer your calls. Otherwise, you would use a custom answering machine. You need someone who answers every call and handles it professionally and confidentially. You could hire an in-person receptionist, but that is not what your business needs. An in-person receptionist is expensive and not scalable. You will … Read more
You always lose opportunities when you miss calls, but in today’s interconnected world, your potential leads also go straight to your competition. The solution seems simple: just pick up the phone. However, you cannot do that when you have to manage supplies, monitor expenses, and plan events. Hiring an in-person receptionist can be expensive and … Read more
