+1-800-811-0707
Protecting the personal information of your customers is something call centers need to take seriously. Many contact centers are often surprised to discover they are not compliant in all areas of security when it comes to protecting both customer and employee data. Whether you outsource your call center services, have your own in-house call center, … Read more
Physician practices are not always that familiar with the benefits of using a call center for their office. They might assume call centers are just for retail businesses, and have misconceptions about calls having to be answered overseas or about not being able to receive emergency calls and messages in a time fashion. However, call … Read more
As your business grows, it is not uncommon to find you are having less and less time to take care of essential core business functions. You might find yourself on the phone for hours on end with current and potential clients and customers. On the other hand, you may discover you are not able to … Read more
There are several benefits your business can gain when you implement virtual receptionist answering services. Many small- and medium-sized businesses can find it challenging to ensure there is adequate phone coverage during business hours to handle call volumes, as well as after-hours customer service support. Both of these issues are easily overcome and just one … Read more
