Though Always Answer has many services with many features, and works in numerous industries, we wanted to be clear, concise, and transparent about the biggest benefits that a live virtual receptionist service provides.
Because, though we will cater to your specific needs and create the perfect unique package for you, some benefits are universal and can help every industry that has a phone and the customers to call it.
Never Miss a Call, Ever Again
This is the most known and probably largest reason that our clients come to us for live virtual receptionist services or any of our answering services – because they don’t want to keep missing calls (and therefore money) from potential customers.
And that’s the beauty of our answering services: we are always here when we’re needed. Whether you get 2 missed calls a day or 200, we are able to quickly, professionally, and efficiently answer those calls and give your customers the information they need.
Give Off the Right Look to Prospective Customers
Are you a small company looking to grow? Maybe you’re medium-sized but are working in the same pool as some large corporations?
Whatever your size, industry or goals, having live virtual receptionist services can greatly boost your image to other businesses as well as potential clients or customers.
Every Call Recorded, Every Time
We know Murphy’s Law, and we also know the one time you aren’t prepared is when something will happen. But you’ll never have to worry about that again with our call recording.
Even if you never need to listen to any of the calls we take for you, it’s worth it to know that you can, and to have the peace of mind in knowing that we guarantee the quality of our services.
Actually Save Money by Not Hiring a Receptionist
Hiring a receptionist is expensive, and there’s no way around that fact. With the average pay being between $14 and $18 an hour, plus benefits, equipment or additional perks, you could easily be looking at $33,000-$45,000 in total costs for your business.
Messages Here, There, and Everywhere
No matter where you are, with our answering services and live virtual receptionist services, you can get your messages delivered to you at any time, and in whatever mode you prefer.
Email, text, call or fax, we will always get your messages to you immediately and in the way that you want. That means – no more sticky notes all over your desk or screen.
Easily Book Appointments (Or Confirm Them)
One of our most-used services (especially by healthcare industries) is our appointment booking and confirmation service. With sometimes up to 30% of your appointments being forgotten or missed, you could easily be losing thousands of dollars a year.
Ditch the uncertainty and instead have one of our team call your appointments to remind them, leave a message, send a text or email, any way you or your clients prefer.
And with our appointment booking options as well, it’s never been easier for your schedule to be full yet organized, and with minimal effort or time-consumption from you.
A Real Person on the Other End of the Line
We know that answering machines or digital operators are lifesavers for many businesses, but your customers prefer a real, human voice on the other end of the line. It shows that they are important, that you are well staffed, and that your team is knowledgeable and able to help.
Being available is a huge part of business, and your customers won’t forget the warm, professional voice that answers when they call. First impressions are important, let yours be a good one with our live answering services.
Save Your Own Time (And Your Staff’s Time)
Of course, one of the huge reasons that many companies turn to a live virtual receptionist service is because it saves them time.
Whether you’re the one answering the phones (and therefore split-tasking the other jobs you need to be competing) or if someone else is the designated receptionist, you can save yourself and your staff hours every day by delegating these duties away.
Peak Times? No Problem
You might only need our services during your busiest times in the day, maybe this is mid-afternoon, maybe this is right before close, or maybe you’re busiest in the mornings.
If you know when your peak times are, then you know exactly when you need us, and we’ll be there. Even if just for an hour a day, we are happy to take that burden off of your staff during your busiest hours, so they can focus on the customers or clients with them right then.
Stop the Split-Tasking
This one is big – because contrary to what many of us have heard, our minds cannot do two things at once, we cannot multi-task.
We can switch back and forth between two things quickly, but we cannot actually be focused on two, distinct things at the same time. This means that every time that phone rings, you should be giving it your full attention.
But that means you have to fully stop what you were doing before, which isn’t great for productivity either. This is why a receptionist first came to be – a person who’s only job was to answer the phones. But we saw above how expensive that can be.
Instead, let us be your out-of-the-office receptionist with our live virtual receptionist services, and never miss a call again, never give a busy signal, save time, money, and boost productivity. There truly is no downside.