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How Call Centers Are Integrating with Facebook

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Facebook and other social media platforms are becoming valuable tools for businesses and their customers to use as a means of communications. Many businesses already have a Facebook page, which they can use to share valuable information with their clients. They might post FAQs, how-to videos, or announcements about upcoming sales and special offers. The … Read more

Avoid Costly Mistakes When Hiring An Answering Service!

Don’t let your business suffer due to common misconceptions. Make informed decisions for your business by downloading our FREE guide: “3 Mistakes Companies Make When Hiring an Answering Service…and How to Avoid Them!”