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Call Answering Services: A Cost-Effective Way to Handle Event Calls

call answering services

You think pulling off an event is easy, right? You just have to plan the event, order the food on time, accommodate every attendee’s dietary needs, call every attendee and collect their information, send out event reminders, and… well, the list goes on. …and it goes on for a long time.  Events can be great … Read more

Call Center in Columbus, Ohio: Boost Customer Service and Outreach

call center in Columbus Ohio

Columbus has a unique culture, like much of Ohio, and sometimes people from other states find it hard to truly understand. This makes Columbus, Ohio special, but it can also cause problems for businesses that want to expand their customer outreach. Out-of-state call centers or worse, call center services that may not even be based … Read more

Evolving Your Company With a Small Business Live Answering Service

Company With a Small Business Live Answering Service

How much paperwork do you handle in a day? If you don’t have a solid answer, that’s understandable. The point is, that the administrative tasks of running a small business are enough to occupy your entire day and when you are on a tight budget, simply hiring a couple of workers to help you out … Read more

What Your Answering Service for Doctors Must Have

Agent for answering service for doctors

When every day starts off as a mad scramble between you trying to properly address whoever has just walked into your medical practice and answering the phone, it’s clear something has to change. This is especially true when you consider the fact that the person calling could be having a legitimate emergency. On the other … Read more

Answering Service for Sanitation Companies: Benefits and Features

Answering Service for Sanitation Companies

Running a successful sanitation company requires cooperation, so you need to communicate easily with all the stakeholders. But that’s not always easy, because waste management and sanitation companies in the US work with many different entities, such as: Local regulators Federal departments State administrators Regional government branches That’s why you might need an answering service … Read more

After-Hours On-Call Service: What You Need to Know Before You Hire

call service training

You always lose opportunities when you miss calls, but in today’s interconnected world, your potential leads also go straight to your competition. The solution seems simple: just pick up the phone. However, you cannot do that when you have to manage supplies, monitor expenses, and plan events. Hiring an in-person receptionist can be expensive and … Read more

Ultimate Guide to Choosing the Best Law Firm Answering Service for Your Practice

law firm answering service agents

Answering a phone call is not as easy as it sounds. You have to follow a whole set of steps to make sure you handle each call properly. These steps include: Checking how urgent and important the call is. Collecting relevant information. Connecting the caller to the right person or department. Taking down callback details … Read more

Plumbing Answering Service: The Ultimate Tool for Plumbers

plumbing answering service agents

You know how hectic it can be to install and maintain plumbing systems while juggling your busy schedule. One call can throw off your whole plan and make you double-check everything, but you can’t just ignore your phone. In this fast and competitive business world, you can lose customers if you miss their calls. They … Read more