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Do Callers Prefer to Talk to a Person or an Automated Answering System?

Automated Answering System, picture of a robot

In today’s mobile device driven society, one that has not changed is the desire to be able to speak to a live person instead of an automated answering system. Sure, automated systems are great when you want to find out if a payment to your account has posted or the balance in your checking account. … Read more

Avoid Costly Mistakes When Hiring An Answering Service!

Don’t let your business suffer due to common misconceptions. Make informed decisions for your business by downloading our FREE guide: “3 Mistakes Companies Make When Hiring an Answering Service…and How to Avoid Them!”