Client Education: 3 Surprising Stats About Call Services for 2019

Woman on a call with call services

Did you know that 95.7% of call center clients view customer satisfaction as the most important aspect of customer service? Seems straightforward enough, right? But did you also know that only about 26% of call services customers say they believe customer support centers, or call centers, offer ‘great support’? This is a huge disparity that … Read more

Avoid Costly Mistakes When Hiring An Answering Service!

Don’t let your business suffer due to common misconceptions. Make informed decisions for your business by downloading our FREE guide: “3 Mistakes Companies Make When Hiring an Answering Service…and How to Avoid Them!”