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There are many businesses that find themselves in a position where they need to use a high quality answering service, sometimes just on occasion and other times for longer periods. If you are looking for an answering service in Houston you will probably find a range of options available. However, in order to aid your … Read more
Any business that is considering using the services of a cell center will be keen to find a provider that offers competitive pricing as well as quality services. If you are looking for a provider in the Houston area, you can really benefit your business by finding quality, affordable call centers in Houston that are … Read more
Working in the medical profession can be extremely stressful and busy. Even if you have people working for you, there may be times when you need help taking phone calls. Using a professional medical call center service can provide the perfect solution: You will have expert and professional people dealing with calls on your behalf … Read more
Staffing is probably the most difficult problem most small and medium sized businesses face. Most companies employ enough people to manage day-to-day operations, but when it’s time to run a special promotion, conduct consumer surveys or sign people up for a special event, they simply don’t employ enough people to make it happen effectively and … Read more
An answering service can be a tremendous help to any size company, from the self-employed entrepreneur needing an extra hand, to the large company in need of bilingual call services, or after- hours call center operators. There are many situations where these services can make the difference between satisfying your customers and keeping them happy, … Read more
Unfortunately, medical needs don’t begin at 8 in the morning and end at 5 in the evenings. Most all medical practices have needs for after-hours call centers that can handle the types of calls and callers that medical centers receive. Medical call centers should also be staffed with personnel that are trained in HIPAA. Some … Read more
When communicating with patients, other medical professionals, insurance companies and others, you need to make sure that your medical call center personnel is fully HIPAA trained and able to handle the calls, without incurring liabilities or causing communication problems. Always Answer is proud to boast a fully HIPAA trained staff, so that these calls can … Read more
Communications is a hugely important part of the healthcare industry, and all areas of this industry need to have solutions that allow for effective communications at all times of the day or night. For medical professionals and groups looking for medical call center services, it is vital to ensure that the service is one that … Read more
These days, more and more businesses employ the services of call centers to handle a huge amount of their customer contact. However, in order to ensure service and quality is not compromised, it has become increasingly important to ensure that superior call center solutions are used, as this is often the first point of call … Read more
As a small business just starting out chances are good that the phone never bothered you very much, but as your company has grown it will seem like you can never get away from the phone. This can really put a hurt on production as you are never around to help with problems that arise, … Read more
