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4 Things to Do When You’re on Hold

Customer on hold with call center

Have you ever desperately needed an answer from a company, only to be stuck on hold, waiting in a long queue of other customers? As frustrating as being placed on hold can be, it’s all part of the customer experience. Thankfully, there are plenty of things you can do to productively pass the time. Here … Read more

Avoid Costly Mistakes When Hiring An Answering Service!

Don’t let your business suffer due to common misconceptions. Make informed decisions for your business by downloading our FREE guide: “3 Mistakes Companies Make When Hiring an Answering Service…and How to Avoid Them!”