Perfect Responses When Dealing with an Angry Customer

phone etiquette for customers, man texting on a cell phone

In a perfect world, your customers would always be happy with your products and services, but the reality is that you’ll eventually have to deal with angry customers on the phone. Here are some telephone answering service tips and tricks you can use in this situation. Listen and Offer Sympathy The first thing to do … Read more

Avoid Costly Mistakes When Hiring An Answering Service!

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