How to Implement a Proactive Customer Service Approach

Proactive Customer Service-Approach

How do you respond to your customers when they need support? Do you wait for them to reach out and contact you? If so, then you are using reactive customer service. While it is perfectly acceptable to make yourself available when customers need assistance, reactive customer service is not as effective as proactive customer service. … Read more

Avoid Costly Mistakes When Hiring An Answering Service!

Don’t let your business suffer due to common misconceptions. Make informed decisions for your business by downloading our FREE guide: “3 Mistakes Companies Make When Hiring an Answering Service…and How to Avoid Them!”