10 Call Center Phrases to Avoid and Never Use

people on the phone at a call center

When speaking to people on the phone at a call center, there are certain phrases you will want to avoid using. These phrases can quickly change the narrative of the call and show a lack of exceptional customer service. Did you visit our website? Always assume the caller already visited the website prior to their … Read more

Avoid Costly Mistakes When Hiring An Answering Service!

Don’t let your business suffer due to common misconceptions. Make informed decisions for your business by downloading our FREE guide: “3 Mistakes Companies Make When Hiring an Answering Service…and How to Avoid Them!”