Answering services can be an invaluable tool for businesses in a wide range of industries, from healthcare to manufacturing. These “virtual receptionists” are an excellent option for businesses that don’t need or cannot afford to hire additional part or full-time staff to handle the broad range of functions a live answering service can provide. These services include:
- Alarm monitoring and notification
- Telephone answering services
- Call center services and customer support
- Appointment confirmation and scheduling
- Emergency dispatch
- Order entry
- Virtual receptionist
- Survey services
- Event registration
- Deal location services
- Employee screening
Live agents professionally handle calls using a telephone number you provided to your customers with your scripts and/or messaging unique to your company. Whether you need seasonal help with event registrations or long-term, permanent assistance with order entry, emergency dispatch, appointment scheduling or other functions, an answering service is an affordable way to ensure operational efficiency and customer satisfaction.
