When communicating with patients, other medical professionals, insurance companies and others, you need to make sure that your medical call center personnel is fully HIPAA trained and able to handle the calls, without incurring liabilities or causing communication problems. Always Answer is proud to boast a fully HIPAA trained staff, so that these calls can be handled promptly, efficiently and professionally. You can rest assured that while you run your medical practice, our medical call specialists are handling your calls promptly, efficiently and legally.
Handling Bilingual Calls
Even if some of your callers speak a different language, we can accommodate the calls. We offer bilingual call services, in addition to our many other medical call center offerings. Whether you run a small practice with very little staff, or a large medical facility with hundreds or thousands of callers, our medical call center staff can handle the workload. These services are also offered at a competitive price, so it doesn’t strain your already tight budget. If you still have questions about these services or want to speak with someone at Always Answer about specific needs you have regarding incoming calls to your medical practice, you can reach our staff online or on our toll free number. If you’re unsure about your long term plans for handling calls, ask about a trial that will let you test the service for yourself before making a long term commitment with the call center. This is a great way to see how the service can be of benefit to you and your medical staff.
