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January 28, 2026

How a CPA Firm Stayed Responsive Without Hiring Seasonal Staff

Overview A regional CPA firm experienced heavy spikes in incoming calls during tax season. Rather than hiring temporary staff, they ...

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January 21, 2026

Why CPA Firms Need Reliable Call Handling During Busy Season

Busy season puts immense pressure on CPA firms. Client calls increase, deadlines pile up, and every interruption can slow productivity. ...

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January 14, 2026

How an Accounting Firm Reduced Missed Client Calls During Peak Tax Season

During peak tax season, an accounting firm experienced a sharp increase in inbound calls from existing and prospective clients. With ...

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July 25, 2025

Taking Back Time: Why Smart Law Firms Outsource Call Handling

Outsourcing doesn’t mean losing control—it means getting it back. When every call matters, law firms can’t afford to miss a ...

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