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July 10, 2025
Why Communication Strategy Is Core to Care Delivery
Better care starts before the visit—and it starts at the front desk. In healthcare, the focus is often on what ...
July 9, 2025
How a Clinic Improved Patient Loyalty with Faster Response Times
The Challenge A community clinic noticed a pattern. Patients were frustrated with long wait times on the phone and slow ...
July 3, 2025
Freedom to Focus: How Faster Responses Kept Patients Loyal
Celebrating Independence Day by giving clinics freedom from missed calls. For one busy clinic, patient loyalty wasn’t just about bedside ...